Privacy Policy

At Prime Agro India (“we,” “our,” “us”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access our website or use our services. By using our platform, you agree to the practices described in this policy. The handling of your data is in accordance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

Personal Information:

• Name
• Phone number
• Email address
• Shipping address
• Payment details (if applicable)
• Other identifiers as provided by the user

Non-Personal Information:

• IP address
• Browser type and version
• Operating system
• Device information
• Pages visited
• Date and time of visits
• Diagnostic data for website improvement

This collection aligns with Indian data protection laws, ensuring that information is collected lawfully and fairly.

2. How We Use Your Information

• Process and fulfill your product orders
• Provide farming-related product recommendations
• Maintain your account and communication preferences
• Offer customer support and technical help
• Improve our website functionality and user experience
• Send updates, promotions, or alerts (only if you have opted in)
• Prevent fraudulent activities or misuse of our platform

All uses of your data comply with the IT Rules, 2011.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, your data may be shared with:

• Trusted service providers involved in payment processing, logistics, or customer communication
• Government or legal bodies, if required under law or legal process
• In the event of a business restructuring, data may be transferred to ensure continuity of services

All partners and service providers are expected to comply with strict data protection obligations.

4. Data Security

We adopt appropriate technical and organizational measures to safeguard your data from unauthorized access, loss, or misuse, in accordance with Section 43A of the IT Act, 2000. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to enhance your browsing experience and analyze user behavior. You can adjust your browser settings to disable cookies; however, this may impact certain functionalities of the website.

6. Your Rights

As per Indian laws, you have the right to:

• Access or correct your personal information
• Request deletion or restriction of your data
• Object to processing for marketing or other purposes

To exercise your rights, please contact us at primeagroindiapvt@gmail.com. We will respond to requests within 30 days.

7. Third-Party Links

Our website may contain links to third-party websites. We do not control or endorse the privacy practices or content of these external sites. Please review their policies before sharing any personal data with them.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the revised date. Continued use of our services implies acceptance of the updated terms.

9. Contact Us

Thank you for trusting Prime Agro India.
Your privacy matters to us, and we’re committed to protecting it with transparency and care.